About Us

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Premium Global Logistics started out in business in 2019, operating out of a single Chicago office. Since then, we have built a solid reputation throughout the world as an innovative and flexible provider of first class logistics services. 

We provide complete Supply Chain Solutions, specializing in transportation, logistics, forwarding and warehousing. We also lead the industry with innovative and configurable IT solutions, which provide a seamless flow of information and give our growing client base true supply chain visibility. Our unique business model provides you with:

  • Hands-on service and support
  • Personal relationships
  • Creative, configured solutions
  • Responsiveness and reliability
  • Flexibility and consistency

We have a flat management structure, with just three layers between you and the CEO, making us ‘fast on our feet’ in delivering solutions that can meet your exact requirements. This lean and nimble structure increases our decision-making speed and gives us an ability to implement configured solutions which far exceed those of our competitors.

The Premium Global Logistics approach

Premium Global Logistics is committed to developing efficiencies and optimizing your supply chain. We take time to understand your requirements and build our processes and service around your business, leaving you free to dedicate your time to what you’re good at – growing your company’s profits.

We achieve this by simplifying processes, by providing the right service and cost options with multiple carriers, and by improving your ability to monitor and track sales and purchase order activity. Our logistics solutions are lean and efficient, with the core aim of improving your customer satisfaction and keeping your business running at peak performance.

Frequently Asked Questions

In case you want to ask us about something, try out these FAQs first

How can I change my shipping address?

You can update the shipping address, payment method, and more, by visiting Your Orders in Your Account. Changes are possible for orders that haven’t entered the shipping process.

How Long does it take to deliver a package?

We calculate delivery estimates by adding the transit time to the estimated shipping date. We offer fast delivery services that can have your package delivered in less than 24 hours

Why is My Shipment Status unchanged?

For most shipments, we provide only milestone tracking which means it may take some time before a new tracking event is displayed. Your package continues to travel to its destination despite the time between the tracking events.

Why Must I Make Payment Immediately At Checkout?

This is to ensure that your package is cleared for delivery and not put on hold. Without the payment, It will be difficult for your package to be cleared for delivery.

How long do I get support?

Don't hesitate to call us, we're here to help you. Your email inquiry will be sent directly to our Customer Service, and we will work to help you out until your package is delivered.

How can I track my shipment

You can track your shipment using our website or one of our online portals. Usually your merchant or online shop sends you a link to track your shipment.

At Premium Global Logistics, our clients come first.

Get In Touch

Don’t hesitate to reach out to us today!